Shipping Details

Shipping Prices

  • $3.95 for a single item, weight based shipping for multiple items
  • For local in store pick up type Local Pick Up in the discount code box at check out. The code must be typed in exactly, using 3 separate words. In store pick ups will be ready for pick up the next day.
  • Local Pick up is not available when we are running a sale 

All of our packages are shipped via USPS by First Class or Priority. Payments received before 9 AM (Mon-Fri) ship the same day, after 9AM (Mon-Fri) the following day. We do not ship on weekends or holidays. Thanks so much!

 

Shipping Terms and Conditions

    • Shipping is a service offered through The Katie Grace Boutique by USPS. When you choose to have a package shipped you are paying USPS for the service of shipping. 
    • The Katie Grace Boutique is responsible for securely packing your items, attaching a clear shipping label with the address provided by the customer in the timeframe noted above.
    • Once your package is picked up by USPS we no longer have any control over the process. We only have access to the same tracking information as you do.
    • The Katie Grace Boutique is not responsible or liable for shipping delays once the package leaves our hands.
    • The Katie Grace Boutique is not responsible for packages that are lost or stolen. We do have insurance in place for these rare instances. Claims must be filed by the customer through USPS
    • All packages are insured
    • In the event of a missing package (very rare) contact your local post office as soon as possible. They are almost always able to locate the missing item. If they are unable to locate it you will need to take your tracking number and printed receipt to your local post office to file a claim. We highly recommend working with your local post office. If this is not possible you can find online claim filing information here.  https://www.usps.com/help/claims.htm
    • The Katie Grace Boutique is unable to file a claim on your behalf if the package shows through tracking as being delivered. 

           Online claim filing through USPS can be done through this link. 

                       https://www.usps.com/help/claims.htm#filing