Returns

        RETURN INFORMATION

PLEASE, PLEASE, PLEASE respect our policies and do not ask to be the exception to the rule. In fairness to all of our customers we do not make exceptions.  

****WE ARE NOT ABLE TO OFFER EXTENDED  RETURNS****

1. Returns are accepted in exchange for store credit only. Store credit will be      issued in the form of a gift card via email. Credit does not expire. 

2. Returns on eligible items are accepted within 14 calendar days of the  store purchase or delivery date for a shipped order. We must receive the item within 14 days. 

 3. Returns received past this time period will not be processed. Please note,  the 14 day time period is FIRM. No exceptions will be made.

 4. Items must be original, unworn condition with all tags attached. WE WILL NOT ACCEPT RETURNS ON ITEMS THAT SMELL LIKE SMOKE

 5. Shippings costs, gift cards, doorbusters, cyber steals, special buys or any items discounted more than 10% are not eligible for return. 

 6. Please include the printed order copy that came in your package. If you do not have this you can write your name, email and order # on a slip of paper. 

 7. Our items sell out quickly, we are not able to offer exchanges.

 9. Packages that are shown through USPS tracking to have been delivered to you cannot be refunded. You will need to file a claim with your local PO in this case. All of our packages are insured. 

 

Mails returns to:

 

The Katie Grace Boutique

27631 US Hwy 72

Athens, Al 35613 

 

Returns can also be made in the store.

PLEASE, PLEASE, PLEASE respect our policies and do not ask to be the exception to the rule. In fairness to all of our customers we do not make exceptions.